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We Ship Worldwide!

Shipping

Sincere Hobby will ship your order within 48hours once the payment is settled. We ship internationally via postal surface parcel, air parcel or speed post service with tracking number provided.

Shipping and handling costs are calculated automatically at the checkout page depending on the weight, sizes of the package and destination.

We are not responsible for lost items / orders shipped to international address. We does not provide any form of insurance, customer must request insurance when order is placed and at their own expense.

International customers (outside of Hong Kong) are responsible for all import duties, customs, and local taxes charged by your country. As we are unable to advise the amount of what these fees might be, we recommend to contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.

It is the responsibility of the buyer to make sure that she or he enters the address correctly. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.

We reserve the right to change shipping carrier/method to a similar service without any notice.

Shipping Time

Here's the estimated time required for order delivery, kindly note these are estimates and the actual ship time differs between different carriers:


Surface Parcel: 30-120 working days
Air Parcel: 7-14 working days
Speed Post: 2-7 working days

Shipping Damages

It is the customers responsibility to check all items when it arrives for any damage or incorrect items(s) received.  Shipping carriers are held responsible for any or all shipping damages.  We will assist customers that has received damaged goods though we will not send replacement items until a resolution with any insurance claim has been solicited.

Other Shipping Methods

We offer other shipping methods like DHL / Fedex / UPS / freight or ship agency or any other means. Kindly email us for more details at info@sincerehobby.com